Privacy Policy

Last updated: August 3, 2025

1. Introduction

Translate CV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered translation service available at aitranslate.cv (the "Service"). Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for customer support
  • Use our translation services

2.2 Translation Data

When you use our translation service, we collect:

  • Source text that you submit for translation
  • Translated text generated by our AI models
  • Language pairs (source and target languages)
  • Translation metadata (timestamps, model used, etc.)

2.3 Usage Information

We automatically collect certain information about your use of our Service:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Performance and error logs

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our translation services
  • Process your translations using AI models
  • Manage your account and subscription
  • Provide customer support
  • Improve our services and develop new features
  • Send important service notifications
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Services

We may share your information with trusted third-party service providers:

  • AI Model Providers: We use OpenRouter.ai to access various AI translation models
  • Authentication Services: Supabase for user authentication and database services
  • Payment Processing: Creem.io for subscription and payment management
  • Analytics: Anonymous usage analytics to improve our service

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

6. Data Retention

We retain your information for different periods based on the type of data:

  • Account Information: Until you delete your account
  • Translation History: Based on your subscription tier (30-90 days, or unlimited for Enterprise)
  • Payment Information: As required by law and payment processors
  • Usage Logs: Up to 12 months for service improvement

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Translate CV Support

Email: aitranslatecv@gmail.com

Website: https://aitranslate.cv